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Launch · 1 min read
Read the articleServices — ERP & CRM
Most firms outgrow spreadsheets before they outgrow their processes — then buy software that forces the process to change. We map how warehouse, finance and sales teams really operate, then build or configure ERP and CRM that fits, with training so your team uses it after go-live.
Software designed for a generic company gets configured until it almost fits. Workarounds live in spreadsheets beside the system meant to replace them. Sales skips the CRM. Finance exports CSVs every Friday. Nobody trusts the stock number, and the renewal still costs lakhs every year while adoption stalls.
Discovery with your operators first — warehouse, finance, sales — then a system shaped to that reality, not a generic template with your logo swapped in. Integrations to Tally, logistics and your website are part of the scope, not phase three. You own the code or the configuration, with documentation and training so the team keeps using it after go-live, not month twelve.
ERP and CRM fail when the software wins and the business process loses. We start with how your firm actually runs — then choose build, configure or integrate, with a number you can defend to finance.
Multi-location inventory, GST workflows, credit terms and WhatsApp-heavy sales are normal here — not edge cases in a US product manual. We design for the operations you have.
Fixed quotes from feature lists are fiction in ERP. We run workshops with operators, map data flows and integrations, then itemise the work. The number we give is the number we keep.
Custom modules where nothing off-the-shelf fits; careful configuration where a product already works. Either way, you hold the accounts, exports and documentation — no hostage data.
A system nobody uses is wasted money. Role-based training and admin documentation ship with go-live — so warehouse, finance and sales can run day one.
Inventory, purchase orders, fulfilment, job costing and finance workflows shaped around how your warehouse and accounts team actually work — not a generic template with your logo on the login.
Pipeline stages, lead routing, activity tracking and reporting your sales team will open — matched to how you sell in India, including dealer networks and long-cycle B2B deals.
Tally, payment gateways, logistics APIs, e-commerce, WhatsApp and your website connected with documented, monitored integrations — so data moves once, sync failures are visible and everyone trusts the number.
Moving off spreadsheets, legacy tools or a previous CRM without losing history. We map fields, clean duplicates, migrate in stages and verify counts before you switch off the old system for good.
Workshops with warehouse, finance and sales. Current tools and pain points mapped. Ends with itemised scope and fixed quote — or a plain recommendation to wait.
Workflows, roles and screens designed against the agreed process. Data model signed off before code compounds on wrong assumptions.
Working software in staging from early weeks. Migration dry runs, UAT with your team and integration testing against sandboxes.
Role-based training, admin documentation and phased cutover. Hypercare window agreed so issues get fixed in the first month, not discovered at audit time.
Honest range: focused CRM from about ₹8L, operational ERP from about ₹18L, rising with integrations, locations and migration complexity. We price after discovery — not from a feature list — and itemise before you commit.
Share your current tools, where the spreadsheets hurt and what a good month looks like operationally. We will reply with a clear discovery plan — or tell you to wait.